PC Support Technician Diploma Program
Upon completion of this program, you’ll acquire hands-on skills necessary to support end users and collaborate efficiently within IT, ERP, and CRM systems. The program includes tools such as PC hardware, SAP, and Salesforce.
Our diploma provides the essential skills for becoming a successful PC Support Technician. You’ll gain a deep understanding of computer systems, operating systems, networking, hardware, software, and personal computers, which are vital for careers in technical support or as a support specialist.
You’ll also learn to identify, configure, troubleshoot, and resolve technical issues for users on both Microsoft Windows and Linux operating systems.
What to expect:
Mode of Delivery
Instructor-led classroom training, Online, Hybrid
Duration
19 weeks / 405 Hours
Tuition
Local $5,670 / Intl $7,670 CAD
Certification
Diploma
Intake
Bi-monthly
Admission Requirements
- The student has an Ontario Secondary School Diploma or equivalent OR is 18 years of age or older on or before the program begins AND can pass a qualifying test (Wonderlic – 19) that has been approved by the Superintendent.
Program Curriculum:
- Introduction to PC Hardware & OS
- Introduction to Networking
- Installing and Configuring Windows Server
- Linux, MAC OS, Unix (Solaris) Essentials
- SAP End-User Support
- Salesforce Basic Administrator
- Personal Development & Effective Communication
Job Market Potential
Median Income:
$56K+ per annum through salary or contract based on experience, organization, location and duties involved.
Possible Job Titles:
PC Technician, Network Support, IT Support, Salesforce Administrator, Windows server and Linux / Unix Support, SAP End User Support
Fast Facts
Ontario’s labour market information can help you plan your career.
Contact Us
18 Wakefield Street | Floor 5 | Lower Hutt 5010 | New Zealand
Phone: +64 4 123 7890
Email: info@heroesforthebattle.today
PCC Information
Registered Training Organisation #NZ10234567890
Registered under the New Zealand Qualifications Authority (NZQA)
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